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Home > TPA > Who We Are > Mission and Values

Values and Customer Promise

SERVICE - Specialized, Ethical, Responsive, Vital, Innovative, Compassionate, EffectiveSFM Risk Solutions' promise to customers

To be the best third-party administration partner for workers' compensation, delivering the exceptional services you need to control administrative and work injury costs.

As a subsidiary of SFM, we share SFM's corporate values

Exceptional service is the foundation of SFM's value system. Employees at SFM strive to deliver excellent service in every interaction with agents, employers and injured workers. SFM's seven core values are: specialized, ethical, responsive, vital, innovative, compassionate and effective. They comprise the building blocks supporting service to customers.



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