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Home > About SFM > Careers > Our Culture

Our Culture

Why we're unique

At SFM, we believe great employees are how we distinguish ourselves in our industry, and how we pride ourselves in being "the work comp experts." We recognize the contributions of our employees and look to them for ideas that keep us vital and growing.

Our culture is...

Compassionate and caring

Much like the healthcare industry, workers’ compensation is a people business. We help people who are injured on the job and work with them on a personal level to get them back to health, productivity, and ultimately, their livelihood. Employees genuinely care and have empathy for what injured workers are experiencing.

That empathy applies to SFM coworkers, too. SFM has an intimate, family feel that is truly unique. Time and time again, employees from the top down go the extra mile to support coworkers who are going through tough situations.


SFM employees work as part of multi-functional teams, learning from one another and giving insight to different perspectives. Employees are encouraged to support one another and openly share ideas and feedback.

Open to new ideas

SFM recognizes employees for innovative thinking. Senior leadership wants to hear directly from employees in all levels in order to keep SFM growing and thriving. Management has an open-door policy and welcomes employees to share their ideas. Employees of all levels are encouraged to participate in project teams and committees.

Supportive of work-life balance

SFM believes your career and your life should be mutually rewarding, not mutually exclusive. We know that good work-life balance is not only the right thing to do, but it leads to employee satisfaction and better productivity. We offer a 7.5 hour work day, flexible scheduling options, and a generous paid time off program so employees can focus on what matters most — them and their families.

Friendly and down to earth

Management greets employees in the hallways and strikes up conversations in the elevator. Bob, our CEO, knows employees by their first names and welcomes them to stop by his office.

Technologically savvy

In addition to offering cutting-edge technology to our customers, we provide the same to our employees. SFM provides the latest equipment to help employees work efficiently. Our onsite IT team builds software from the ground up that employees use to do their jobs. Software enhancements are made based on employees' needs. SFM also offers a robust intranet site that provides easy access to tools and resources.




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