SFM mission and values
To be the workers' compensation partner of choice for agents, employers, and injured workers through our unrivaled service, expertise and commitment to workplace safety.
Exceptional service is the foundation of SFM's value system. Employees at SFM strive to deliver excellent service in every interaction with agents, employers and injured workers.
SFM's seven core values are: Specialized, Engaged, Responsive, Vital, Innovative, Compassionate and Ethical. They comprise the building blocks supporting service to customers.