SFM again tops the list for prompt first action on claims
BLOOMINGTON, Minn., January 24, 2017 — For the 18th consecutive year, SFM ranked first among large insurers in Minnesota for prompt first action on lost-time claims, according to a list from the Minnesota Department of Labor and Industry.
SFM either accepted or denied 93.5 percent of lost-time claims within the 14-day period allowed by state law — the highest percentage of any insurer with more than 1,000 lost-time claims in Minnesota. SFM's percentage is up from 92.4 percent the previous year.
SFM handled 1,643 lost-time claims in 2016, according to the report.
"We work hard to respond quickly after an injury is reported, because it’s what’s best for everyone involved — especially injured workers," said SFM Vice President of Claims Meg Kasting. "This is just one way we ensure injured workers are well cared for and on the road to recovery."