Every organization should have a designated claims coordinator, the person responsible for reporting work injuries to SFM and managing the claim. The claims coordinator is a critical communications link between your organization and your SFM claims representative.
As claims coordinator, you're responsible to:
A segment for claims coordinators on how to get claims off to a good start. Taken from SFM’s "Responding to work injuries" webinar. For specific information about your state's laws, click on the appropriate state icon below.
Develop a reporting process
Type up a process description that works for you and your organization. Use this to plan ahead and refer to it when an injury occurs.
Create a packet of helpful reporting resources, which are available in SFM's Resource Catalog.
Make sure all supervisors in your organization have your contact information.
Train employees to report work injuries
Stress the importance of timely reporting.
Let employees know how and when to report an injury.
Encourage support from co-workers.
Work with a preferred clinic
The idea is to have injured employees treated at a clinic you have a relationship with and know is experienced in occupational medicine. But in some states, choosing where to receive care is up to the employee.
Be sure to check your state's guidelines on choosing the right medical provider...