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Notice to SFM Risk Solutions and Assigned Risk customers

If you are a third-party administration (TPA) client, click here to report your claims.

If you are insured through the Minnesota Workers' Compensation Assigned Risk Plan, click here to report your claims.

Home > Employers > Managing Claims > Report an Injury

SFM Work Injury Hotline 855-675-3501Report an Injury

Call the SFM Work Injury Hotline

In most situations*, the best way to report a work injury is through the SFM Work Injury Hotline. The hotline gives policyholders 24/7 phone access to a registered nurse specially trained in handling workplace injuries.

Involving expert healthcare advice in the critical moments after an incident assures better care for the injured worker and frees the employer from the role of making a medical evaluation.

Injured workers, together with their supervisors, are encouraged to report non-emergency injuries by calling the hotline at 855-675-3501 right away after an injury occurs. That's when the nurse can be the most helpful in recommending the best care for the employee.

Learn how the hotline works Arrow

*Situations where the hotline should NOT be used

Reporting injuries through the hotline is the preferred method in most situations, but there are occasions when other methods should be used:

Other ways to report injuries


1. Report online

    Choose from two ways report online:  




Option A: Standard Online Reporting Form

Policyholders not registered for CompOnline can use SFM's standard First Report of Injury form to report online.

It's easy. No login or password is required—all you need is your SFM policy number and the date of injury to get started.

Policy Number:
Date of Injury:




Option B: Report through CompOnline

Registered users can complete the First Report of Injury online through CompOnline Risk Management System.


  • Save a First Report and finish it later
  • Pre-filled information saves you time
  • Access all of your claims data, including past reports
  • A must-have tool for employers with multiple claims

Learn more about CompOnline Arrow
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User Name:
Remember me

2. Report by fax

    Complete the paper First Report and fax it to (952) 838-2000 or (800) 944-1169. Make sure to complete the appropriate form for your state. Keep your fax confirmation sheet as evidence that you reported on time.

3. Report by phone

    Call (952) 838-2020 or (800) WC-CLAIM [922-5246] to report an injury by phone.

Filed a First Report of Injury and wondering what to do next? Learn more Arrow



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