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Don't take it from us—see what our customers have to say.


To: An SFM Risk Solutions' claims representative

I wanted to acknowledge your efforts for prompt reporting of the Minneapolis Park and Recreation Board's workers' compensation claims. The Minnesota Department of Labor and Industry mailed a report to the MPRB stating we promptly reported and paid or denied 100% of claims within the statutory 14 day deadline. This is compared with 89.8% of all companies (including insurance companies and self-insured employers). In my time with the MPRB we have never achieved this level of perfection.

Thank you for your work and coordination. We appreciate your hard work.

Rhonda Heryla, SPHR, MBA
Minneapolis Park and Recreation Board


To: An SFM Risk Solutions' claims representative

SFM's online resources are great tools to use. They are easy to access and cover everything from managing claims to safety tips. SFM does a great job at keeping everything up to date with the latest trends and I love how I can save them to my computer or have SFM mail them to me.

Mindi Johnson
Lutheran Social Service of MN


To: An SFM Risk Solutions' claims representative

Jake and I have worked with many work comp claims specialists in the last few years. We have had the pleasure of working with a few outstanding specialists but never have been impressed with the others as we are with you. Good job and thank you very much!

Robert Brink
Manager of Support Services
Willmar Poultry


To: SFM Risk Solutions' director

I just wanted to let you know how fantastic Lisa is to work with. She is such a go-getter. She has reviewed a lot of the old claims and came up with new angles to look at them. Her insight and perseverance are to be commended. So, please don't let her get away or let any other clients have her!

Shelley Robasse-Bishop
Work Comp Associate


To: An SFM Risk Solutions' claims representative

I wanted you to know that I have really appreciated everything you have done for me since I have been on workers' comp. I know that it has not been easy for you either. I can't wait to finally be back to work full-time. Again, thanks for everything and talk to you soon. Thank you.

Anonymous injured worker


To: An SFM Risk Solutions' claims representative

I cannot believe how quick you are to respond to any messages I have sent you. It is really very nice and I appreciate it. You have always been so nice to talk with and working with you on my claim has always felt comfortable. Thank you.

Gloria Nash Pulford
BlueCross BlueShield of Minnesota


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