Values and Customer Promise
SFM Risk Solutions' promise to customers
To be the best third-party administration partner for workers' compensation:
As a subsidiary of SFM, we share SFM's corporate values
Exceptional service is the foundation of SFM's value system. Employees at SFM strive to deliver excellent service in every interaction with agents, employers and injured workers. SFM's seven core values are: specialized, engaged, responsive, vital, innovative, compassionate and ethical. They comprise the building blocks supporting service to customers.