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2021 SFM annual review

For SFM, 2021 represents a story of remarkable success. Our written premium soared to a new high of $212 million. With a record $30 million in new premium, we now serve more customers than ever. Our policyholder retention rate of 96.6% shows an unparalleled level of customer satisfaction. Our combined ratio, a key measure of financial performance, came in at an exemplary 90% (marking a tenth straight year under 100%).

Topic: Agent resources

Type: Annual review

Language: English


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