As an agent, you can rest easy when your customers choose SFM. Our focus on workers’ compensation insurance helps us provide the highest level of service and expertise when your clients need it most.

When you’re helping clients understand their options for workers’ compensation coverage, here are a few points you can share about the advantages of going monoline and choosing SFM:

• Service
  First and foremost, SFM’s experienced and dedicated professionals are known for responsive and reliable customer service.
• Claims expertise
  Our experienced claim representatives are skilled in helping injured workers get the best possible treatment outcomes and return-to-work results. With access to in-house doctors, nurses and attorneys, and a team-based approach, they have the resources to skillfully handle even the most challenging claims.
• Easy injury reporting
  Easily report work injuries 24/7 by phone or online. Injured workers who want immediate healthcare advice can speak with a registered nurse when they report by phone.
• Claim cost containment
  Provider networks and in-house medical bill review staff help keep claim costs under control, which helps limit premium increases. In-house fraud and subrogation specialists also produce recoveries for policyholders.
• Loss prevention
  Our loss prevention staff and online resources help policyholders prevent injuries over time, keeping premiums in check.
• Online resources
  Digital solutions make it easy for customers to access claim information, pay bills, and more.
• Separation from package
  Having a separate carrier for workers’ compensation prevents losses from affecting the package coverage underwriting, and vice versa.

Keeping customers satisfied

SFM provides unrivaled service and expertise that’s trusted by thousands of employers, and our industry-leading retention rate of over 96% speaks for itself. For more information on the benefits we have to offer your customers, contact your SFM underwriter.

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