1-10 of 87

Agent Agenda

Benefits of working with a mutual insurance company

As a mutual insurance company owned by our policyholders, we have no outside stockholders who financially benefit from our operations – SFM’s decisions are motivated only by our partners’ best interests.

SFM: Always leading with service

Coming off a strong 2025, and with the competitive market and economic uncertainty we see today, SFM continues to lead with service and put the needs of our agency partners and policyholders first.

The SFM Difference: Webinar recording

You can now view the recording of our latest webinar – The SFM Difference.

SFM again gets high marks from NCCI on data reporting

The National Council on Compensation Insurance (NCCI) has given SFM excellent marks for the quality of its data reporting, continuing a series of recognition from the organization.

Mark Lewis wins SFM’s top honor

Mark Lewis is SFM’s 2025 Richard J. Marshik Service Excellence Award winner.

Action plan alerts now available in SAM

SFM Agency Manager (SAM) users can now receive an email notification when the action plan is updated on one of their policyholder’s claims.

Provider Connection updated

The next time users login to Provider Connection – SFM’s portal that allows medical professionals to access a wealth of information about workers’ compensation claims – they will see several enhancements.

Letter from the President: A solid year for SFM

Despite continued pressure from other carriers and mixed claims results, SFM again had a successful year in 2025.

2025 results: Success built on customer service

SFM had another strong year in 2025, with gains in newer markets.

SFM’s top class codes

SFM writes business in more than 400 class codes. The following lists of our top 20 new business class codes by policy count and premium will give you an idea of where we’re seeing the most success.

1-10 of 87