April 2, 2024
2023 Results: Customer service focus drives another strong yearSFM recorded yet another excellent year in 2023, continuing its strong performance across all core metrics, from policyholder retention to new business and total written premium.
April 2, 2024
SFM resource catalog upgradesSFM has made several enhancements to its resource catalog to create a better user experience for policyholders and agents.
April 2, 2024
SFM continues to improve SAM systemSFM recently made additional enhancements to its SFM Agency Manager (SAM) system to streamline the process for agents and make SAM more user friendly.
April 2, 2024
SFM prioritizes in-house premium auditsWhile agents often hear frustrations from clients when it comes to dealing with third-party vendors for premium audits, SFM continues to conduct nearly all audits in-house.
April 2, 2024
Injured worker portal – easy access to claim informationRemind policyholders to tell injured workers to register for our Claim Connection portal so they can track the progress of their claim.
April 2, 2024
SFM underwriter accomplishmentsA look at the latest updates and milestones for SFM’s underwriting staff over the past few months.
April 2, 2024
SFM attending spring 2024 industry eventsSFM is planning to participate in several 2024 industry events in the coming months.
January 16, 2024
Letter from the President: Following a tough actKey takeaways and highlights from 2023 at SFM from President & CEO Terry Miller.
January 16, 2024
SFM continues growth outside of MinnesotaSFM is diversifying and expanding its footprint in the realm of workers’ compensation insurance.
January 16, 2024
Remind policyholders: winter safety must continueWith winter in full swing — and the upcoming thawing and refreezing cycles in the months ahead — workplace safety should be paramount.
