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Claims

Doctor with a patient
Seven things employers should know about independent medical examinations

Here are a few things you should know about independent medical examinations.

The roles of workers' compensation claims, medical, rehab and legal professionals feature image
Who's calling me? The roles of workers' compensation claims, medical, rehab and legal professionals

While claims representatives are injured workers’ primary contact, they might also hear from medical, rehabilitation or legal professionals.

What employers need to know about concussions feature image
What employers need to know about concussions

Because the duration, symptoms, diagnostic testing and treatment in each case are so varied, concussions can be very complex and costly to treat.

Video: Claims representatives talk about their role

Claims representatives talk about how they help injured workers recover and return to work in a new SFM recruiting video.

Woman filing, an example of a light-duty job
Free return-to-work resource provides ideas for light-duty jobs

When injured workers have medical restrictions, it’s sometimes tough to find transitional jobs. That's why SFM created a free listing of ideas, broken down by industry.

Businessman traveling overseas
Are employees working overseas covered by work comp?

Employees who are working overseas temporarily are generally covered by their employers' domestic workers' compensation policies.

Woman holding prescription pills
How opioid painkiller use can impact a workers' compensation claim

Taking opioid painkillers long term, or in high doses can have a major impact on an injured worker’s recovery and return to work.

Maintain good relationships with injured employees
Prevent litigation, stay in contact with injured employees

Many litigated workers’ compensation cases could have been avoided if the employer had taken the time to show concern for the employee’s welfare during the early stages of the claim.

Stressed woman looking down with head in hands
Keeping problem employees on staff can increase workers’ compensation costs

Dealing with employee performance problems can be much more challenging if that employee claims a work injury. To avoid this, address performance issues right away.

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