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Claims

A manager talking to an employee on a warehouse floor
Why you have to stay vigilant on work injuries

Ideally, your employees will let you know if they are injured, but what if they don’t? You might still be legally required to report.

What happens when you choose the SFM Work Injury Hotline nurse option?

Reporting injuries through the SFM Work Injury Hotline provides injured employees the opportunity to speak with a nurse and get a treatment recommendation. Here's what to expect when you call.

Four reasons why reporting work injuries immediately helps you and your employees

Immediately reporting injuries improves medical care, accident investigation, contact with medical providers and communication with injured employees.

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Are infectious diseases acquired at work eligible for workers’ compensation?

Infectious diseases and workers’ compensation: Legal and practical considerations if employees are exposed to the flu or other viruses at work

Why early return-to-work benefits your employees and bottom line

Strong return-to-work programs lead to better outcomes for injured workers and can help control workers’ compensation premium costs for employers.

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What employers need to know about concussions

Because the duration, symptoms, diagnostic testing and treatment in each case are so varied, concussions can be very complex and costly to treat.

Preventing depression among injured workers

Post-injury depression can prolong a claim and delay return-to-work. Here are steps employers can take to lower the risk of depression.

Managing claims Q&A: Answers to some of our most common claims questions

Managing claims Q&A. Claims representatives answer common employer questions about workers' compensation claims.

Seven things employers should know about independent medical examinations

Here are a few things you should know about independent medical examinations.

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Who's calling me? The roles of workers' compensation claims, medical, rehab and legal professionals

While claims representatives are injured workers’ primary contact, they might also hear from medical, rehabilitation or legal professionals.

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