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Blog

Benefits of working with a mutual insurance company

As a mutual insurance company owned by our policyholders, we have no outside stockholders who financially benefit from our operations – SFM’s decisions are motivated only by our partners’ best interests.

SFM: Always leading with service

Coming off a strong 2025, and with the competitive market and economic uncertainty we see today, SFM continues to lead with service and put the needs of our agency partners and policyholders first.

The SFM Difference: Webinar recording

You can now view the recording of our latest webinar – The SFM Difference.

SFM again gets high marks from NCCI on data reporting

The National Council on Compensation Insurance (NCCI) has given SFM excellent marks for the quality of its data reporting, continuing a series of recognition from the organization.

Mark Lewis wins SFM’s top honor

Mark Lewis is SFM’s 2025 Richard J. Marshik Service Excellence Award winner.

Action plan alerts now available in SAM

SFM Agency Manager (SAM) users can now receive an email notification when the action plan is updated on one of their policyholder’s claims.

Provider Connection updated

The next time users login to Provider Connection – SFM’s portal that allows medical professionals to access a wealth of information about workers’ compensation claims – they will see several enhancements.

Hagedorn a finalist for ORBIE Award for CIOs

Chad Hagedorn, Senior Vice President and Chief Information Officer at SFM, is a finalist for an ORBIE Award, which recognizes Minnesota’s top Chief Information Officers (CIOs).

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