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Agent Agenda

SFM continues to enhance claims handling

SFM has made several improvements to its claims handling processes.

Remind policyholders: Winter safety must continue

With winter in full swing — and the upcoming thawing and refreezing cycles in the months ahead — workplace safety should be paramount.

SFM at industry events: First half of 2026

SFM is planning to participate in several industry events at the beginning of 2026.

Underwriter accomplishments: Second half of 2025

Get news about SFM's underwriting team.

Why agents trust SFM for workers’ compensation

When it comes to workers’ compensation insurance, agents count on SFM for several reasons: unparalleled service, consistent results, support for injured workers and ease of doing business.

Update on Tennessee market, claims handling

Starting Dec. 1, SFM will begin writing business with Tennessee mid-market employers, further expanding SFM’s presence as it continues to gain a greater portion of the state’s market share. At that time, SFM will also start handling Tennessee claims in-house.

Universal login for SFM portals launches Oct. 30

Starting Oct. 30, users of SFM web portals will log in with their email addresses rather than usernames.

SFM Agency Manager offers 24/7 access to a wide range of features

Our online tool for agents, SFM Agency Manager (SAM), offers a variety of convenient features for your team.

Update for Minnesota zero estimated exposure work comp policies

Minnesota’s 2025 legislative session resulted in a big change for small-business owners that provide building construction or improvement services.

Market rank update: SFM continues growth in core states

Recently released reports on workers’ compensation market share show that SFM continues to garner more business in its core states.

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