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Agent Agenda

Why agents trust SFM for workers’ compensation

When it comes to workers’ compensation insurance, agents count on SFM for several reasons: unparalleled service, consistent results, support for injured workers and ease of doing business.

Update on Tennessee market, claims handling

Starting Dec. 1, SFM will begin writing business with Tennessee mid-market employers, further expanding SFM’s presence as it continues to gain a greater portion of the state’s market share. At that time, SFM will also start handling Tennessee claims in-house.

Universal login for SFM portals launches Oct. 30

Starting Oct. 30, users of SFM web portals will log in with their email addresses rather than usernames.

SFM Agency Manager offers 24/7 access to a wide range of features

Our online tool for agents, SFM Agency Manager (SAM), offers a variety of convenient features for your team.

Update for Minnesota zero estimated exposure work comp policies

Minnesota’s 2025 legislative session resulted in a big change for small-business owners that provide building construction or improvement services.

Market rank update: SFM continues growth in core states

Recently released reports on workers’ compensation market share show that SFM continues to garner more business in its core states.

Good results for SFM through first half of 2025

SFM is off to a good start through the first six months of 2025.

Agency Partner Survey results: Spring 2025

The results from SFM’s recent Agency Partner Survey are in and show nearly all respondents were satisfied with SFM (93% “extremely” or “moderately” satisfied) and 91% said SFM is “easy” or “very easy” to do business with.

Underwriter accomplishments – first half of 2025

A look at the latest promotions and accomplishments for SFM’s underwriting staff over the first half of 2025.

SFM to attend upcoming industry events: Summer/fall 2025

SFM is planning to participate in several industry events in the summer/fall of 2025

New AutoPay, payment and billing features in SAM

Spring 2025 enhancements to SFM Agency Manager (SAM).

Building on a strong 2024, SFM off to a good start in 2025

SFM is off to a fast start in 2025, building on the success of last year.

Update on Indiana market, claims handling

SFM is making two important enhancements to its workers’ compensation operations in Indiana.

SFM again gets high marks from NCCI on data reporting

The National Council on Compensation Insurance (NCCI) gave SFM excellent marks for the quality of its 2024 data reporting.

Jirak promoted to VP of Regional Business, Large Accounts

SFM’s Ryan Jirak, who has more than 16 years of experience in the insurance industry, was recently promoted to VP of Regional Business, Large Accounts.

SFM’s Miner named to Kansas Workers' Compensation Insurance Plan Governing Board

Shawn Miner, SFM’s VP of Regional Business, Iowa/Nebraska/Kansas Accounts, was appointed to the governing board of the Kansas Workers' Compensation Insurance Plan (KWCIP) earlier this year.

Letter from the President: Another strong year for SFM

Key takeaways and highlights from 2024 at SFM from President and CEO Terry Miller.

2024 results: Customer focus drives success

Looking back at SFM's results from 2024.

SFM CEO Miller named AASCIF President

SFM CEO Terry Miller has been named the next president of the American Association of State Compensation Insurance Funds.

Remind policyholders: winter safety must continue

With winter in full swing — and the upcoming thawing and refreezing cycles in the months ahead — workplace safety should be paramount.

SFM attending industry events in 2025

SFM is attending several industry events during the first few months of 2025.

SFM underwriter accomplishments: Second half of 2024

SFM underwriter accomplishments from the second half of 2024

Don’t let work comp fall off your radar

There are several benefits to working with a work comp expert, especially considering some of the industry developments in recent years.

SFM’s Cody Allen elected to ICRB governing board

Cody Allen, SFM Territory Manager, has been elected to the governing board at the Indiana Compensation Rating Bureau (ICRB).

Resources to prevent injuries among new hires

New employees are among the most likely to be injured on the job. Here are several resources to keep new employees safe.

How SFM reduces policyholders’ e-mod

SFM uses several methods to help bring down policyholders' experience modification.

Check premium audit status in SAM

You can now see whether your customers have submitted their premium audit information in SFM Agency Manager (SAM).

Remind South Dakota policyholders to submit independent contractor form

General contractors or contractors who sub-contract work to independent contractors should remember to have the sub-contracted individuals complete the South Dakota Affidavit of Exempt Status form.

Injured workers can now text SFM directly

In October 2024, SFM made it easier for injured workers to connect with the company by adding a new texting feature.

SFM market share continues to grow in 2024

An update on SFM's market share, midyear 2024.

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