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Claims

What happens when you choose the SFM Work Injury Hotline nurse option?

Reporting injuries through the SFM Work Injury Hotline provides injured employees the opportunity to speak with a nurse and get a treatment recommendation. Here's what to expect when you call.

Four reasons why reporting work injuries immediately helps you and your employees

Immediately reporting injuries improves medical care, accident investigation, contact with medical providers and communication with injured employees.

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What employers need to know about concussions

Because the duration, symptoms, diagnostic testing and treatment in each case are so varied, concussions can be very complex and costly to treat.

Preventing depression among injured workers

Post-injury depression can prolong a claim and delay return-to-work. Here are steps employers can take to lower the risk of depression.

Managing claims Q&A: Answers to some of our most common claims questions

Managing claims Q&A. Claims representatives answer common employer questions about workers' compensation claims.

Seven things employers should know about independent medical examinations

Here are a few things you should know about independent medical examinations.

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Who's calling me? The roles of workers' compensation claims, medical, rehab and legal professionals

While claims representatives are injured workers’ primary contact, they might also hear from medical, rehabilitation or legal professionals.

Preventing opioid addictions before they start

Learn how SFM is working to prevent opioid addictions with injured workers before they start.

Video: Claims representatives talk about their role

Claims representatives talk about how they help injured workers recover and return to work in a new SFM recruiting video.

Free return-to-work resource provides ideas for light-duty jobs

When injured workers have medical restrictions, it’s sometimes tough to find transitional jobs. That's why SFM created a free listing of ideas, broken down by industry.

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