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Claims

Managing claims Q&A: Answers to some of our most common claims questions

Managing claims Q&A. Claims representatives answer common employer questions about workers' compensation claims.

Seven things employers should know about independent medical examinations

Here are a few things you should know about independent medical examinations.

The roles of workers' compensation claims, medical, rehab and legal professionals feature image
Who's calling me? The roles of workers' compensation claims, medical, rehab and legal professionals

While claims representatives are injured workers’ primary contact, they might also hear from medical, rehabilitation or legal professionals.

Preventing opioid addictions before they start

Learn how SFM is working to prevent opioid addictions with injured workers before they start.

Video: Claims representatives talk about their role

Claims representatives talk about how they help injured workers recover and return to work in a new SFM recruiting video.

Free return-to-work resource provides ideas for light-duty jobs

When injured workers have medical restrictions, it’s sometimes tough to find transitional jobs. That's why SFM created a free listing of ideas, broken down by industry.

Are employees working overseas covered by work comp?

Employees who are working overseas temporarily are generally covered by their employers' domestic workers' compensation policies.

How opioid painkiller use can impact a workers' compensation claim

Taking opioid painkillers long term, or in high doses can have a major impact on an injured worker’s recovery and return to work.

Prevent litigation, stay in contact with injured employees

Many litigated workers’ compensation cases could have been avoided if the employer had taken the time to show concern for the employee’s welfare during the early stages of the claim.

Keeping problem employees on staff can increase workers’ compensation costs

Dealing with employee performance problems can be much more challenging if that employee claims a work injury. To avoid this, address performance issues right away.

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