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Blog

Hagedorn a finalist for ORBIE Award for CIOs

Chad Hagedorn, Senior Vice President and Chief Information Officer at SFM, is a finalist for an ORBIE Award, which recognizes Minnesota’s top Chief Information Officers (CIOs).

The SFM Difference: History of SFM

The first segment of our webinar, The SFM Difference, highlighted the features and services that make us a premier workers’ compensation partner focused on the company’s history.

The SFM Difference: Partnering with SFM

The second segment of our webinar, The SFM Difference, focused on the value we bring to agents and policyholders.

The SFM Difference: SFM claims philosophy

The third segment of our webinar, The SFM Difference, outlined how our claims handling is an extension of our customer service philosophy.

The SFM Difference: Introduction to premium audit

The fourth section of our webinar, The SFM Difference, outlined the premium audit, an annual process every workers’ compensation carrier conducts with policyholders to confirm the accuracy of their employee count and total payroll for the policy period.

The SFM Difference: SFM medical team advantage

The final segment of our webinar, The SFM Difference, focused on the medical expertise we bring to workers’ compensation coverage.

Join us for the SFM Foundation’s 2026 golf events

Mark your calendars now for the SFM Foundation’s 2026 Iowa and Minnesota golf events.

Why policyholders choose SFM

The results of a recent policyholder survey demonstrate the value our customers see in SFM and illustrate why we continue to have an exceptional client retention rate each year.

How SFM supports injured workers

When a part-time high school hockey coach suffered a traumatic brain injury after hitting his head on the ice in January 2025, SFM stepped up to help his recovery go as smoothly as possible.

How employers can support workers experiencing Seasonal Affective Disorder (SAD)

SAD can affect workplace morale, productivity, safety and overall employee well being. Fortunately, employers can play a proactive role in helping workers navigate this seasonal challenge with compassion and practical support.

State of Wisconsin improves online work comp claims system

Improvements to the State of Wisconsin online claims system were completed in August 2025, which the Wisconsin Worker’s Compensation (WC) Division touted as a “major upgrade” for insurance carriers, employers and claims adjusters.

Be on your guard for slips and falls all winter long

Snow and ice can cause severe injuries at any time throughout the winter season.

SFM’s ongoing commitment to charitable giving

From long standing philanthropic programs to hands on volunteerism and partnerships with nonprofit organizations, SFM’s charitable efforts continue to grow in both reach and impact, contributing to communities in all states in which our employees live and work.

Letter from the President: A solid year for SFM

Despite continued pressure from other carriers and mixed claims results, SFM again had a successful year in 2025.

2025 results: Success built on customer service

SFM had another strong year in 2025, with gains in newer markets.

SFM’s top class codes

SFM writes business in more than 400 class codes. The following lists of our top 20 new business class codes by policy count and premium will give you an idea of where we’re seeing the most success.

SFM continues to enhance claims handling

SFM has made several improvements to its claims handling processes.

Remind policyholders: Winter safety must continue

With winter in full swing — and the upcoming thawing and refreezing cycles in the months ahead — workplace safety should be paramount.

SFM at industry events: First half of 2026

SFM is planning to participate in several industry events at the beginning of 2026.

Underwriter accomplishments: Second half of 2025

Get news about SFM's underwriting team.

Prevent litigation, stay in contact with injured employees

Many litigated workers’ compensation cases could have been avoided if the employer had taken the time to show concern for the employee’s welfare during the early stages of the claim.

SFM Foundation scholarship applications accepted until March 31

SFM Foundation will be accepting scholarship applications for the 2025-2026 academic year until March 31, 2025.

Subrogation: When third parties bear responsibility for work injuries

When one of your employees is injured in the course and scope of employment and a negligent third party bears some responsibility, we can sometimes recover a portion or all of the workers’ compensation claim costs from the responsible party through subrogation.

Preventing injuries among aging workers
Preventing injuries among aging workers

Why older workers are more at risk for workers’ comp injuries, and four tips for preventing injuries among older workers.

2025 SFM Foundation recap

A rundown of the SFM Foundation's 2025 fundraising activities.

How to avoid injuries on and around hockey and ice rinks
How to avoid injuries on and around hockey and ice rinks

Here are some safety tips to help prevent injuries on and around ice rinks.

The SFM Difference: Webinar set for Dec. 3

Register today for our upcoming webinar for policyholders and agents, The SFM Difference, set for 10-11 a.m. Wednesday, Dec. 3.

School employees Facilitate, don’t participate
School employees: Facilitate, don’t participate

Employers may not be aware that their employees are at risk of injury when they participate in activities, coach or supervise others.

How SFM makes the premium audit process easier
How SFM makes the premium audit process easier

SFM works to make the workers’ compensation premium audit process easy for policyholders.

Winter-proof your workplace to stop slips and falls feature image
Winter-proof your workplace to stop slips and falls

Follow these steps to get your employees ready for the risks of winter weather and cut down on slips and falls in the workplace.

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