Helping you manage your workers’ comp coverage
Medical provider resources
Provider Connection
Check the status of work comp claims, look up billing information and more through SFM’s Provider Connection.
Provider payment options
SFM uses Jopari Solutions to pay medical providers.
- Payments are sent by virtual card unless you contact Jopari to set up another payment type.
- To receive payments by paper check, call Jopari at 800-630-3060.
Prior authorizations
Please submit any prior authorization requests for injured workers’ medical procedures and treatments through SFM’s Provider Connection portal. If you don’t have an account, register for one here.
Requests can also be submitted by fax at 800-944-1169 or 952-838-2000.
Supporting documentation must be included for all prior authorization requests.
Medical bills and records
SFM accepts medical bills and records electronically and by mail. Minnesota Rule 5221.0700 Subp 2a & 2b requires medical providers to submit charges electronically.
- Billing process
Bills are processed within 30 days of receipt. Please provide a minimum of two weeks before inquiring about payment status. For fastest turnaround, submit medical bills electronically accompanied by the appropriate medical records. - E-billing
Jopari Solutions is SFM’s e-billing clearinghouse (Payer iD J1553). If you don’t already have a clearinghouse established, sign up at jopari.com or call 866-269-0554. If you use another clearinghouse and experience issues sending us bills and records, call us at 800-937-1181. - Submitting by mail
Non-Minnesota providers also have the option to send bills with medical records to: SFM Companies, PO Box 9416, Minneapolis, MN 55440.
SFM no longer accepts medical bills and records by fax.
