Career areas at SFM
What it means to work at SFM
It’s our mission at SFM to inspire safer workplaces by protecting workers from harm and helping the injured recover. Our employees live this mission every day no matter what their role is within the organization. Helping others and making a difference in people’s lives is what motivates our employees, makes us who we are as a company, and gives our jobs meaning.
Career options
Check out the many rewarding career paths available at SFM:
Actuarial
Administrative
Analytics
Claims
Management
Communications
Compliance
Customer
Service
Direct
Sales
Finance /
Accounting
Human
Resources
Information Technology
Internships
Legal
Medical Bill Review
Nurse Case Management
Occupational Rehab
Premium Audit
Project Management
Safety Consulting (Loss Prevention)
Special
Investigations
Subrogation
Underwriting / Marketing
User
Experience
Highlighted careers
What claims professionals do
Make a difference in people’s lives and use your critical thinking and people skills to facilitate successful outcomes for workers’ compensation claims. SFM claims professionals:
- Work with injured employees to ensure they receive appropriate medical care
- Help injured employees return to work when they are medically able
- Work collaboratively within multifunctional teams to manage and investigate claims to determine compensability
- Advocate for the involved injured employees and employers
- Work with medical providers to verify benefits are paid according to state guidelines and company best practices
Medical-only claims management track
Medical-only claims professionals handle workers’ compensation claims for injured employees who need medical treatment but don’t miss any time from work. Positions include:
- Medical-Only Claims Representative
- Senior Medical-Only Claims Representative
Medical-only positions also often transition to lost-time claims positions at various points within that track.
Lost-time claims management track
Lost-time claims professionals manage claims for injured employees who also receive wage-loss benefits when they aren’t able to work due to their injury. Positions include:
- Claims Representative Trainee
- Claims Associate
- Claims Representative
- Senior Claims Representative
- Claims Specialist
- Senior Claims Specialist
- Leadership or Claims Technical Leadership
What underwriters do
Have a career where you make a difference by helping foster safe workplaces. It’s important at SFM that we insure the safest, most responsible employers who work hard to keep their employees safe. Underwriters:
- Play a role in creating safe work environments by determining what businesses and organizations we will insure for workers’ compensation coverage
- Work as part of multi-functional teams
- Use analytical and customer service skills to determine potential risks
- Decide whether to write new business or renew current accounts
- Develop relationships with agents/brokers to build and sustain SFM’s book of business
Underwriting tracks
The underwriting and marketing underwriting paths are similar, but Marketing Underwriters focus more on meeting with agents/brokers to build and sustain business, where Underwriters do less traveling and marketing in their roles.
Underwriting track:
- Underwriter
- Senior Underwriter
- Leadership / Technical Leadership
Marketing underwriting path:
- Marketing Underwriter Trainee
- Marketing Underwriter
- Senior Marketing Underwriter
- Marketing Underwriting Specialist
- Leadership / Technical Leadership
Underwriters often transition to marketing underwriter positions at various points within that track.
Join our team
Learn why SFM employees choose to work at SFM.